How to report an issue

If you encounter a problem with the CASSA system, then please let us know.

If you encounter a bug with the software...

If you are unfortunate enough to discover a bug in the software then we'd appreciate you reporting it.

Web app

1. Within the Cassa.io website click on the Message icon.
2. Contact our support desk, providing as much information as you can.

(If possible, please include screenshots to help or, even better, record a screen video showing us the error. You can get and use Screenpresso, which is free software - click here to get Screenpresso)

If you have a question about the system...